How can I Track the Status of My Service Request?
The MyJio app and Jio.com give you handy ways to track the status of a Service Requests you have raised.
Using MyJio app:
- Sign In to MyJio App
- Tap on menu tab and select 'Jio Care' option
- Tap on Track Request, the list of all your Service Requests and their status will be available
Using Jio.com:
- Login with OTP
- Select the 'Service Request' option from profile dropdown
- The list of all your Service Requests and their status will be available
How long will it take to activate my JioFiber connection?.
Once the documents provided by you are verified by us, you will receive an sms from us for confirmation of installation appointment. The time taken for completing the installation & activation of JioFiber is approximately 2 hours from the time the installation engineer visits your home. Click here to track order status
What are the features and benefits of JioFiber?
- JioFiber offers a superior internet experience to explore your digital life. It offers the ultimate broadband experience to surf, stream, play games, and work.
- JioFiber broadband beats the rest because of its ultra-fast upload and download speeds and effective functioning in merely ‘milliseconds’.
- JioFiber broadband service is based on Fiber Optic technology. This technology offers a lot of advantages over traditional cables. JioFiber is the technology of the future.
How long does JioFiber take for a new broadband connection to become active?
Once the documents provided by you are verified by us, you will receive an SMS for the confirmation of an installation appointment. The time taken for completing the installation and activation of JioFiber is approximately 2 hours from the time the installation engineer visits your home. You can track your JioFiber order status here.
Which is the best WiFi plan?
JioFiber, as it gives you high-speed internet up to 1 Gbps with access to JioTV+ and other premium OTT apps. Apart from this, a JioFiber user gets access to Free HD landline calling, TV-to-TV video calling, Immersive gaming experience, JioSecurity, Home Networking, and many more features. For more detail about plans and offers, please visit Jio Broadband plans and select the best WiFi plan that suits your need.
What is the applicable security deposit for the JioFiber Postpaid connection?
JioFiber Postpaid comes with ZERO initial charges – NO INSTALLATION CHARGES & NO SECURITY DEPOSIT. For a new connection, simply pay for monthly charges and start enjoying the services of JioFiber – available in 3/6/12 months variants.
